* Intuit Angers Users With New Licensing Scheme For TurboTax

Not surprisingly, many users are switching from TurboTax as a result of this issue.

By Erik J. Heels

First published 4/17/2003; LawLawLaw Newsletter; Clock Tower Law Group

Intuit recently angered many of its (now former) TurboTax customers by making significant changes to its software end-user license agreement (EULA) (http://www.pcworld.com/news/article/0,aid,109720,00.asp). Among other things, the software requires “activation,” and the EULA requires you to purchase another license if you prepare your taxes on one computer but want to print them from another. So if your computer dies the day before your taxes are due (as mine just did), you will not be able to print your tax returns on another computer without buying another license (http://www2.turbotaxsupport.com/default.asp?platform=1&docid=815) (http://tinyurl.com/9qqd). Lovely. A ZDNet article does a good job of describing Macrovision’s SafeCast copy-protection technology that Intuit is using in TurboTax (http://www.extremetech.com/article2/0,3973,863408,00.asp). Not surprisingly, many users are switching from TurboTax as a result of this issue (http://www.cnet.com/software/0-3227903-1204-20714499.html).

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